Privacy Policy – Intrepid Housing Solutions (IHS)

Effective Date: 1st February 2023

Welcome to Intrepid Housing Solutions (IHS). Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your information when you interact with our website, services, and communications. By using our website and services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect different types of information to provide and improve our services. The types of data we collect include:

a. Personal Information

When you interact with us, we may collect personal details such as:

  • Full Name
  • Email Address
  • Phone Number
  • Home or Business Address
  • Employment Details (if applying for a job)

b. Non-Personal Information

We automatically collect certain non-identifiable information when you visit our website, such as:

  • Browser type and device information
  • IP address and location data
  • Pages visited and time spent on the site
  • Cookies and tracking technologies (See Section 6)

c. Financial Information

If you engage in transactions with us, we may collect:

  • Payment details (processed securely via third-party payment providers)
  • Billing address and transaction history

2. How We Use Your Information

We use your data to:

  • Provide and improve our housing solutions and services
  • Process job applications and manage employee records
  • Respond to customer inquiries and support requests
  • Send promotional emails (you can opt-out anytime)
  • Ensure website functionality and enhance user experience
  • Comply with legal and regulatory requirements

We will never sell your personal data to third parties.

3. How We Share Your Information

We may share your data with:

  • Service Providers & Partners – Third parties that assist in business operations (e.g., IT services, payment processors).
  • Legal Authorities – If required by law, court order, or to protect IHS’s legal rights.
  • Affiliated Companies – For internal business purposes, ensuring better service delivery.

All third parties handling your data must comply with strict confidentiality and security measures.

4. Data Security & Protection

We take data security seriously and implement safeguards such as:

  • Encryption & Secure Storage – Sensitive information is encrypted to prevent unauthorized access.
  • Access Controls – Only authorized personnel can access personal data.
  • Regular Security Audits – We routinely test our systems for vulnerabilities.

However, while we take strong precautions, no system is 100% secure. We encourage users to take measures like using strong passwords and avoiding sharing sensitive details via email.

5. Your Privacy Rights

Depending on your location, you may have rights under data protection laws, including:

  • Right to Access – Request copies of the personal data we hold about you.
  • Right to Correction – Update or correct inaccurate information.
  • Right to Deletion – Request that we erase your personal data under certain conditions.
  • Right to Restrict Processing – Ask us to limit how we use your data.
  • Right to Data Portability – Receive your data in a structured format.

To exercise your rights, email us at admin@intrepidhousingsolutions.com

6. Cookies & Tracking Technologies

We use cookies to improve your browsing experience. Cookies help us:

  • Understand how visitors interact with our website.
  • Store user preferences for a customized experience.
  • Analyze traffic to enhance website performance

Managing Cookies: You can control or disable cookies via your browser settings. However, this may affect site functionality.

7. Third-Party Links

Our website may contain links to external websites. IHS is not responsible for the privacy practices of third-party sites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this policy periodically to reflect changes in legal requirements or business practices. We encourage users to review this page regularly for updates. If there are significant changes, we will notify you via email or on our website.

Last Updated: 1st February 2025

9. Contact Us

For any privacy-related questions, requests, or concerns, contact us at:

📧 Email: admin@intrepidhousingsolutions.com
📍 Address: East Legon Accra
📞 Phone: +1 (240) 708-3814

We are committed to protecting your privacy and ensuring transparency in how we handle your data. 🚀

Final Thoughts

This Privacy Policy ensures compliance with Ghana’s Data Protection Act, 2012 (Act 843) and GDPR standards​.